Privacy Policy (JP)

2. Personal information we collect

• Contact details (e.g., name, email address, phone number) you submit for consultation requests.
• Information you provide in messages or forms (e.g., preferences, questions, background you choose to share).
• Identifiers for online tracking (e.g., cookie identifiers, device identifiers) where used.
• Usage data (e.g., pages viewed, approximate location derived from IP, timestamps) when provided through cookies/technologies.

3. Purposes of use

• To respond to your consultation request and provide relevant information.
• To improve our services and operate our website.
• To perform analytics and advertising-related measurement where you permit tracking/where required.
• To manage inquiries, protect rights, and ensure compliance.

We will use personal information only for the purposes described here, and in a manner consistent with the Act on the Protection of Personal Information.

4. Cookies and tracking consent (where applicable)

We may use cookies and similar technologies to provide functionality, analyze usage, and (if applicable) support targeted measurement/advertising. Where such processing involves identifiers used for online tracking or third-party/behavioral processing, we will manage consent to the extent required by the Act on the Protection of Personal Information.

You may be able to adjust your browser settings or opt out using consent/controls provided on the site. Availability of controls may vary by device and browser.

5. Sharing and third parties

We may share personal information with service providers that support our website and operations (e.g., hosting, system maintenance, analytics). These providers are required to handle personal information appropriately and only for the purposes we specify.

We may also disclose information if required by law or to protect our legal rights.

6. International transfers

If personal information is processed or accessed outside Japan, we will take appropriate measures as required by the Act on the Protection of Personal Information.

7. Retention

We retain personal information only as long as necessary for the purposes described in this policy, or as required by applicable law. Retention periods may vary depending on the data type and business needs.

8. Your rights and how to exercise them

Under the Act on the Protection of Personal Information, you may request disclosure, correction, suspension of use, or deletion of your personal information (where applicable). To exercise rights, contact us using the information in Section 11.

We may need to verify your identity before processing requests.

9. Financial/insurance solicitation and marketing

Because our offering relates to insurance selection/advisory for Japanese retirees (e.g., life/long-term care/annuities), marketing content and related communications will avoid misleading representations and will be consistent with applicable solicitation and disclosure requirements under the Financial Instruments and Exchange Act.

10. Online sales/advertising disclosures (if applicable)

Where applicable to our advertising/online sales/related transactions, we provide required operator identity/contact details and other mandated matters so consumers can assess terms, in accordance with the Act on Specified Commercial Transactions.

For covered transactions, our flow/landing information will support consumer protection processes (such as notices required for cooling-off where applicable) and provide the disclosures needed so users can understand their rights and how to exercise them, as required by the Act on Specified Commercial Transactions.

11. Contact us

For privacy questions, requests, and inquiries, contact: